Legal Document

az333 Terms & Conditions

Please read all terms carefully before using this platform — it is important to be aware of your rights and responsibilities.

Last updated: 2026

Welcome to the az333 platform. This "Terms & Conditions" document forms a legally binding agreement between az333 and its users. By registering an account, accessing, or using any service on this platform, you agree to all the terms described below. If you do not agree with these terms, please refrain from using the platform.

Important: az333 provides services only to individuals who are 21 years of age or older. Use of this platform by minors is strictly prohibited.
1

Eligibility & Registration


1.1 Age Requirement

You must be at least 21 years old to open an account at az333. By registering an account, you confirm that you meet this minimum age requirement. The platform reserves the right to verify your age at any time, and your account may be temporarily suspended until verification is complete.

1.2 One Account Policy

Each user may operate only one account. Opening multiple accounts by the same person, household, or from the same device is strictly prohibited. If this policy is violated, all associated accounts may be immediately closed and balances forfeited.

  • Multiple accounts using the same email address are prohibited.
  • Multiple accounts using the same mobile number are prohibited.
  • Using the same payment method across different accounts is strictly prohibited.

1.3 Accuracy of Registration Information

All information provided at the time of account registration must be true, accurate, and up to date. az333 reserves the right to cancel any account where false or misleading information has been provided. Users must notify the support team immediately if any of their details change.

2

Account Management


2.1 Login Security

You are fully responsible for keeping your account password and login details confidential. az333 will never ask for your password by phone or email. If you suspect any unauthorised access to your account, notify our support team immediately.

Tip: Use a strong password and change it regularly. Do not share your login details with any third party.

2.2 Account Balance

Your account balance may only be used for gaming on the platform. Transferring, selling, or using your account balance for commercial purposes is strictly prohibited. az333 reserves the right to decline any balance transfer request without providing a reason.

2.3 Updating Contact Information

If your mobile number or email address changes, you must update your account information immediately. az333 will not be liable if you miss any messages or notices due to outdated contact details.

3

Deposits & Withdrawals


3.1 Accepted Payment Methods

az333 currently supports the following payment methods:

  • bKash
  • Nagad
  • Rocket
  • Upay
  • Bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

3.2 Minimum Deposit & Withdrawal Amounts

The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500 for each payment method. Transactions below these amounts will not be processed.

Withdrawal requests are generally processed within 5–30 minutes. However, bank transfers and security verifications may take additional time.

3.3 Transaction Verification

az333 may request identity verification documents for any deposit or withdrawal request. az333 reserves the right to suspend transactions if money laundering or fraudulent activity is suspected. Only payment methods registered in the user's name may be used — transactions from third-party accounts are not accepted.

3.4 Withdrawal Conditions

The following conditions must be met before a withdrawal request can be made:

  • The account must be fully verified.
  • The wagering requirement on any received bonus must be fulfilled.
  • Withdrawals must be made to the same payment method used for the deposit — contact support if you need to change the method.
4

Bonuses & Promotions


4.1 Welcome Bonus

On your first deposit, az333 offers a 120% welcome bonus up to ৳5,000. To receive this bonus, your account must be fully verified and the minimum deposit condition must be met.

Example: A deposit of ৳1,000 will add ৳1,200 in bonus — giving a total balance of ৳2,200. A deposit of ৳10,000 or more will receive the maximum bonus of ৳5,000 — giving a total balance of ৳15,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount — applied to the bonus amount only, not to the deposited funds.

Example: ৳1,200 bonus × 10 = ৳12,000 must be wagered before withdrawing bonus winnings.

If you attempt to withdraw from your bonus balance before the wagering requirement is met, the bonus and any winnings earned from it will be cancelled. Only the original deposited amount will remain withdrawable.

4.3 General Bonus Rules

  • A user may not claim the same bonus offer more than once.
  • Bonus funds cannot be withdrawn directly — they may only be used for gaming.
  • az333 reserves the full right to cancel a bonus if abuse is suspected.
  • az333 may change or withdraw the terms of any bonus offer at any time.

4.4 VIP Program

The az333 VIP program has three tiers:

  • Bronze: Weekly cashback of up to 0.4%.
  • Silver: Weekly cashback of up to 0.8%.
  • Gold: Weekly cashback of up to 1.2%.

Users can move up to a higher tier through regular and active participation. The specific benefits of each tier are determined by az333 and are subject to change.

5

Gameplay Rules


5.1 Gaming Environment

All games available on the az333 platform are operated on the basis of fair play principles. Game outcomes are determined by Random Number Generator (RNG) technology, which ensures impartiality. If a technical error causes the outcome of any game to be uncertain, az333 reserves the right to void all transactions for that game.

5.2 Policy on Software or System Errors

az333 is not liable for any losses caused by technical errors, connection disruptions, or server issues. Winnings obtained irregularly during an error will not be recognised. Users are advised to ensure a stable internet connection.

Caution: If you encounter a technical error in any game, stop playing immediately and contact support.

5.3 Sports Betting Rules

The applicable rules for sports betting are specifically stated in the game interface. If an event is cancelled or postponed, bets will be resettled accordingly. Decisions regarding odds changes are at the discretion of az333.

6

Prohibited Activities


6.1 List of Strictly Prohibited Activities

The following activities are strictly prohibited on the az333 platform:

  • Cheating, collusion, or gaining an advantage in any game through dishonest means.
  • Using bots, automated software, or artificial intelligence to play games.
  • Using the platform for money laundering or illegal financial activities.
  • Placing bets in the name of or on behalf of a third party.
  • Fraudulent use or abuse of the bonus system.
  • Using the platform for criminal purposes.
  • Attempting to hack or gain unauthorised access to az333's systems or network.
  • Harassing or engaging in abusive behaviour towards other users.

6.2 Consequences of Violations

If you are found to be involved in any of the prohibited activities listed above:

  • Your account will be closed immediately.
  • The full account balance may be forfeited.
  • Legal action will be taken where applicable.
  • Access to the az333 platform may be permanently banned in the future.
7

Privacy & Data Protection


7.1 Collection of Personal Information

az333 collects and stores users' names, contact information, payment details, and usage records. This information is used to provide services, ensure security, and fulfil legal obligations. Details on data collection and use can be found in our Privacy Policy.

7.2 Data Security

All personal and financial information is protected through SSL encryption technology. az333 does not sell users' personal information to third parties. Information may be disclosed under legal obligation or by court order.

8

Responsible Gaming


8.1 Commitment to Responsible Play

az333 is fully committed to responsible gaming. Online gaming is for entertainment — not as a means to cover living expenses. If gaming becomes a problem, please contact us.

Remember: If you feel that gaming is having a negative impact on your life, seek help immediately. az333 can assist with self-exclusion and setting deposit limits.

8.2 Self-Exclusion & Limit Setting

Users may request the following measures at their own initiative:

  • Setting daily, weekly, or monthly deposit limits.
  • A temporary account break for a set period.
  • A permanent self-exclusion request.

Contact the support team to access these options. For more information, visit our Responsible Gaming page.

9

Account Closure & Suspension


9.1 Account Closure at the User's Request

Any user may contact support at any time to request the closure of their account. If any active bonuses or wagering requirements have not been fulfilled before the account is closed, the bonus balance will be cancelled. Any withdrawable balance will be returned before the account is closed.

9.2 Account Suspension or Closure by az333

az333 may suspend or permanently close an account in the following circumstances:

  • Violation of the terms and conditions or participation in prohibited activities.
  • Providing false or fraudulent information.
  • Being inactive for a long period of time.
  • Legal obligations or regulatory directives.
  • Suspicion of fraud or fraudulent activity.

The balance of accounts closed due to rule violations may be forfeited.

10

Limitation of Liability


10.1 Service Guarantee

The az333 platform is provided on an "as-is" basis. No guarantee is made of uninterrupted or error-free service. The platform may be temporarily unavailable due to technical maintenance or other reasons.

10.2 Disclaimer of Damages

az333 is not liable for:

  • Losses caused by internet connection disruptions.
  • Losses caused by issues with a user's device or software.
  • Losses caused by third-party activities.
  • Changes to game outcomes due to unexpected technical errors.

10.3 Dispute Resolution

In the event of any dispute or complaint, an attempt will first be made to resolve it through the support team. The support team will review the issue and make every effort to find a resolution. az333's final decision will be binding.

11

Changes to Terms


11.1 Right to Make Changes

az333 reserves the right to partially or fully modify these rules and terms at any time. Updated terms will be considered effective from the moment they are published on this page. Continued use of the platform after any changes will be considered your acceptance of the new terms.

11.2 Notification of Changes

For significant changes, users will be notified via their registered email or through a notice on the platform. It is the user's responsibility to visit this page regularly to stay informed about updated terms.

12

Support & Contact


12.1 Support Channels

The az333 support team is available 24 hours a day, 7 days a week — in both Bengali and English. You can reach support through the following:

12.2 Complaint Process

If you have a complaint, please notify the support team with a detailed description. All complaints will be considered with due seriousness and every effort will be made to resolve them.

For more information: Visit our FAQ page for answers to detailed questions or learn about us.

These rules and terms were last updated in 2026. By using the platform, you are considered to have accepted all of these terms. If you have any questions or uncertainties, please contact our support team.

[email protected]  |  21+   For users aged 21 and above only.